Privacy Policy

 

Last updated: September 2025

Treaties Limited ("we", "us", "our") trading as Treaties, respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in accordance with the New Zealand Privacy Act 2020.

By using our website www.treaties.co.nz, you agree to the terms of this Privacy Policy.

 

1. Information We Collect

We may collect the following personal information from you:

Contact details – such as your name, email address, phone number, and shipping/billing address

Order information – products you’ve purchased, payment details (processed via a secure third-party payment provider)

Marketing preferences – if you choose to opt in to our newsletter or promotions

Device and usage information – including your IP address, browser type, and browsing behaviour on our site (via cookies or analytics tools)

 

2. How We Use Your Information

We use your personal information to:

Process and deliver your orders

Communicate with you about your order or account

Provide customer support

Send marketing emails (only if you’ve opted in)

Improve our website, products, and services

 

3. Email Marketing

If you subscribe to our newsletter, we may send you occasional updates, promotions, and new product announcements.

 

You can unsubscribe at any time by:

Clicking the “unsubscribe” link in any email, or

Contacting us directly at customerservice@treaties.co.nz

 

4. Cookies and Tracking Technologies

 

We use cookies and similar technologies to enhance your browsing experience and understand how our website is used. You can adjust your browser settings to refuse cookies, but this may affect your ability to use parts of our website.

 

5. Sharing Your Information

We do not sell your personal information.

 

We may share your information with trusted third-party service providers who help us operate our website or deliver your orders. These include:

Payment processors (e.g., Stripe, PayPal)

Shipping carriers (e.g., NZ Post, CourierPost)

Email marketing platforms (e.g., Mailchimp)

 

All third parties are required to protect your data and only use it for the purpose of providing their services.

 

6. Data Storage and Security

Your data is stored securely using reputable cloud-based systems. We take reasonable steps to protect your personal information from loss, unauthorised access, and misuse.

 

If we become aware of a data breach involving your personal information, we will notify you and the Office of the Privacy Commissioner as required by law.

 

7. Your Rights

Under the New Zealand Privacy Act 2020, you have the right to:

 

Access the personal information we hold about you

Request correction of your personal information

Withdraw consent for marketing communications at any time

 

To exercise any of these rights, please contact us at customerservice@treaties.co.nz

 

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies.

 

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Please review this page regularly to stay informed.

 

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at: customerservice@treaties.co.nz