Terms and Conditions

 

Last updated: September 2025

 

Welcome to Treaties.

These Terms and Conditions (“Terms”) govern your use of our website, www.treaties.co.nz, and the purchase of products from Treaties Limited (trading as “Treaties”). By accessing or using our website, you agree to these Terms. Please read them carefully.

 

1. About Us

 

Business Name: Treaties Limited

 

Trading As: Treaties

Website: www.treaties.co.nz

Location: New Zealand

Shipping Regions: New Zealand and Australia

 

2. Products

We sell handmade clay magnets and, in the future may also introduce DIY adult craft kits. As our items are handmade, minor variations in colour, size, or texture may occur. Product images are for reference only.

 

3. Orders and Payment

Orders are placed directly through our website using our secure checkout process.

 

Accepted payment methods: Credit cards and debit cards.

 

All prices are in New Zealand Dollars (NZD) and include GST unless otherwise noted. You will receive an email confirmation once your order is received and when it has shipped.

 

4. Shipping and Delivery

We ship to New Zealand and Australia only.

 

For information on shipping and delivery please refer to our shipping and delivery page on our website. Risk transfers to you upon delivery. Treaties is not liable for any lost, stolen, or damaged packages once marked as delivered.

 

5. Returns and Refunds

Our full Returns & Refunds Policy is available on our website. We encourage you to read it before making a purchase.

 

In brief:

We do not accept returns or exchanges for change of mind.

If your item is damaged or incorrect, please contact us within 7 days of delivery and include your order number and photos of the issue.

Resolutions may include a refund, store credit, or replacement at our discretion.

 

6. Privacy

We collect email addresses to:

Provide order confirmations and shipping updates

Contact you about your order if necessary

Send marketing emails only if you opt in

 

We respect your privacy. For full details on how your personal information is handled, please review our separate privacy policy that is available on our website.

 

7. Intellectual Property

All content on this website — including images, text, graphics, logos, and product designs — is the property of Treaties and protected by intellectual property laws. You may not copy, reproduce, or use our content without written permission.

 

8. Limitation of Liability

To the maximum extent permitted by law, Treaties shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of the website or our products.

 

Our total liability for any claim arising from a purchase will not exceed the purchase price of the product in question.

 

9. Changes to These Terms

We may update these Terms at any time. Changes will take effect once published on the website. Please check back periodically to ensure you are aware of any updates.

 

10. Contact Us

For any questions or concerns, please contact us at:

customerservice@treaties.co.nz